PROPERTY CARE MANAGER
REPORTS TO: Director of Operations; Chair, Property Stewardship Committee
GENERAL ROLE and RESPONSIBILITIES:
Ensure the readiness, integrity, safety and security of the Asbury First Campus, working in collaboration with the property care staff, cleaning vendor, and Property Stewardship Committee, and supervised by the Director of Operations. To adhere to the mission and vision of AFUMC and to abide by our Staff Covenant.
CARE AND MAINTENANCE OF THE BUILDINGS & GROUNDS:
- Provide direct supervision of the property care staff, including meeting with staff regularly and providing feedback on performance.
- Ensure that a robust preventive maintenance program is established, documented, and followed. Ensure that maintenance requests are prioritized, completed, and tracked.
- Ensure a list of proactive improvement projects is maintained, prioritized, coordinated with volunteer teams (when appropriate), and executed.
- Ensure that annual inspections for all building systems and certifications are executed and that all follow-up actions are completed.
- Serve as primary liaison with the cleaning vendor and with all outside vendors and contractors.
- Oversee grounds management functions (e.g., lawn care, parking lot and drive snow removal, walkway cleaning and ice melt application).
- Ensure that the common property care office, workshop, broom closets, and storage spaces are clean and organized and effectively support the role(s) of property care staff.
- Ensure that all tools and power equipment are maintained and adequate, and that all work processes are understood and safe.
- Ensure adequate personal protective equipment is available and used.
- Demonstrate a strong desire for continuous improvement in the appearance and functionality of all spaces in the buildings and increase the level of accountability of the property care staff for the same.
- Encourage property care staff to set goals for improving and enhancing their skills.
- Evaluate all tasks and projects and determine what work to contract out, if any, to building trades.
- Serve as the primary church contact to the primary “tenants” (i.e, Asbury Day Care, Finger Lakes Opera, Monroe County Family Coalition) and ensure contractual duties for both landlord and tenant are executed.
- Serve as primary staff liaison to the Property Stewardship Committee and coordinate the annual campus walk-through.
- Lead with a positive attitude and consistently strive to provide excellent customer service.
- Actively build and coordinate volunteers and volunteer teams to assist with campus-wide maintenance and improvement projects.
SAFETY AND SECURITY:
- Lead the Safety Management Team meetings to ensure that all initial response materials and safety training are adequate, that perimeter security plans and equipment are appropriate, that periodic safety inspections are executed and documented, and that improvement opportunities are completed, and emergency plans are created, practiced and executed.
- Document all safety and security incidents promptly and thoroughly, and identify immediate, basic, and systemic causes and related correction, corrective action, and preventive action.
- Use all incidents as an opportunity for improvement; complete all follow-up actions.
- Ensure a common understanding that the Property Care Manager is responsible and accountable for personnel safety and security.
- Maintain and administer campus security systems.
- Assist the Operations Manager and Operations Associate with administration of campus keys and fobs/pins for door access.
BUILDING SPACE AND EQUIPMENT:
- Serve as the focal point for all office moves and event set-ups.
- Ensure the integrity of all sacred spaces and equipment.
ANNUAL PROPERTY CARE BUDGET:
- Create and manage the Property Stewardship annual budget, in conjunction with the Director of Operations.
- Manage all service contracts in coordination with the Director of Operations.
- Act as the primary point of contact for church tenants (such as Asbury Day Care, Finger Lakes Opera, and Monroe County Family Coalition) while ensuring all contractual duties are fulfilled by both parties.
- Collaborate with other church property managers to leverage best practices.
- Lead cost reduction efforts in utilities, contracts, building supplies, and repairs.
CAPITAL PROJECTS, CONTRACT WORK:
- Collaborate with members of the Property Stewardship Committee and chairperson to ensure proactive capital projects are executed as planned.
- Serve as the primary on-site contact for site review, set-up, job supervision, and take-down.
- Ensure appropriate insurance certificates are in place before work is initiated by any contractor.
- Monitor all work by contractors to ensure safe work practices, acceptable craftwork, accurate documentation, and thorough site clean-up.
QUALIFICATIONS:
Five years’ experience in facilities, property management, and building maintenance. High School diploma. Valid driver's license. Strong computer (Gmail, Google Drive/Google Docs/Google Sheets) and digital literacy skills. Ability to read contracts. Ability to lift 50 pounds.